Formation
Managers move tasks. Leaders move people toward a standard. If your team is confused, look at your mouth before you look at their work ethic. Clarity is kindness. Ambiguity is how cowards stay liked.
“Where there is no revelation, people cast off restraint; but blessed is the one who heeds wisdom's instruction.”
Proverbs 29:18
The move: Give one person a clearer standard than they had yesterday: what done looks like, by when, and what happens if it misses.